Quality Assurance
 

Commitment to Quality

Advanced Linear Devices supports the Quality Systems and Management concepts of the ISO 9001 international standards for quality, and has established a corporate Quality Policy (as detailed below) and Quality Objectives that are the basis of our commitment to maintain world-class supplier status. Adhering to this policy is a requirement for all employees, regardless of their job within the company. Quality is not the responsibility of any one person or group; it is shared by each and every employee. Therefore, Quality Policy and Objectives are communicated and reviewed during monthly staff meetings and/or management reviews.

Advanced Linear Devices is committed to meeting and exceeding the ISO 9001:2015 Standards as well as the expectations of our customers in total quality in all areas, including products and services, delivery schedules, and communications.
ISO Certificatepdf

Quality Policy

Advanced Linear Devices will deliver products and services that conform to customer requirements. We shall perform the job correctly the first time, emphasizing constant improvement in the quality of our work

“ALD will deliver” means that delivery, not just intentions, is one of the key measures of ALD commitment to customers.

“… that conforms to customer requirements” - means a clear understanding of all requirements is needed before one can deliver quality products or services. This also signifies mutual agreement, with clear, two-way communications, which applies to customers within as well as outside the company. The entire ALD team understands that each customer has a set of requirements and expectations that must be met.

“..We shall perform the job correctly the first time,…”doing it correctly means meeting agreements, that quality improvement measures are driven to determine the source of defects and preventing those defects from reoccurring. The continual process of preventing defects will drive down costs we and our customers experience, because costs associated with rework, redesign, etc, are dollars taken from being price competitive.

“…emphasizing constant improvement in the quality of our work…” each employee must strive to find better, faster, more economical ways to perform their job, to ensure that quality continues to improve along with cost effectiveness.

Counterfeit Parts Policy

Advanced Linear Devices is an Original Component Manufacturer (OCM), that procures materials or services supplied from an Approved Vendor List, does not resell products or parts made by other manufacturers or function as a distributor, and will only ship its own manufactured products, with a Certificate of Compliance, from it's own facility to authorized distributors, authorized resellers, and OEMs.
Counterfeit Parts Policypdf

LIMITED WARRANTY

Advanced Linear Devices, Inc. (ALD) reserves the right to make changes and or discontinue any product and or services as identified in this publication (and any other ALD publication, either on-line or in print) without notice. Current specifications for any product and or services should be verified by customer before placing any orders. ALD warrants its products to current specifications in effect at time of manufacture in accordance to its standard warranty. Unless mandated by government requirements, ALD performs certain, but not necessarily all, specific testing and procedures, as ALD deems necessary to support this warranty.

ALD assumes no liability for any circuitry described herein. Applications for any circuits contained herein are for illustrative purposes only. No representation of continued operation of said circuits under any operating conditions is implied. Any use of such circuits is the responsibility of the user. No circuit licenses, copyrights or patents of any kind is implied or granted. ALD does not authorize or warrant any of its products or designs for use in life support application, and hereby expressly prohibits any such use. All rights reserved.

SOFTWARE PRODUCTS Advanced Linear Devices, Inc. (ALD) warrants the media (disks), on which software is distributed, to be free from defects in materials and workmanship. Any Software contained in the disks will perform substantially in accordance with the Documentation. However, this software is provided on an “as is” basis, without warranty of any kind either express or implied. ALD does not warrant that the functions contained in any software will meet Customer’s requirements or that the operation of the programs will be uninterrupted or error-free. Any written or oral information or advice given by ALD agents, distributors or employees will in no way increase the scope of this warranty.

All other products manufactured by ALD are warranted against defective materials and workmanship for a period of three months from the date of delivery to the original purchaser except that all I. C. products are warranted against defective materials and workmanship for a period of one year from the date of shipment to the customer. Any product that is found to be defective within the warranty period will, at the option of the manufacturer, be repaired or replaced. This warranty does not apply to products damaged by improper use, or improper or inadequate care in maintenance or handling.

CUSTOMER REMEDIES If the product fails to comply with the warranty set forth above, ALD’s entire liability and your exclusive remedy will be replacement of the disk(s), repair or replacement of any products, or, at ALD’s option, ALD’s reasonable effort to make the product meet the warranty set forth above. This limited warranty applies only if you return all copies of the Product, along with a copy of your paid invoice, to ALD within warranty period after you received the Product. If ALD is unable to make the Product conform to the above warranty, ALD, at its option, will refund all or a fair portion of the price you paid. Any replacement product will be warranted for the remainder of the original warranty period or for 30 days from the date that you received the replacement, whichever is longer. These remedies are not available outside the United States and Canada.

NO OTHER WARRANTIES

To the maximum extent permitted by applicable law, ALD disclaims all other warranties, either express or implied, including but not limited to implied warranties of merchantability and fitness for a purpose, with respect to the product. In no event shall ALD be liable for DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING LOSS OF PROFITS) WHETHER BASED ON CONTRACT, TORT OR OTHER LEGAL BASIS.

In no event shall ALD or its suppliers be liable for any damages whatsoever (including without limitation, damages for loss of profits, business interruption, loss of information, or other pecuniary loss) arising out of this use of or inability to use an ALD product, even if ALD has been advised of the possibility of such damages.

LIFE SUPPORT

ALD assumes no liability for any damages, injury, or loss of life consequent to the use of any ALD product. ALD product is not designed with components of a level of reliability suitable for use in life support or critical applications. Therefore, such use is specifically prohibited.

DISCLAIMER

Information furnished by ALD is believed to be accurate and reliable. However, ALD assumes no responsibility for the use of such information or for any infringements of patents or rights of third parties that may result from its use. No license is granted by implication or otherwise under any patent rights of ALD.

NOTES

IBM, PC, XT, AT, PS/2, OS/2 and Micro Channel are registered trademarks of International Business Machines Corporation.
Microsoft, QuickBASIC and QBASIC are registered trademarks of Microsoft Corporation.
Turbo C, Quattro and Turbo Pascal are trademarks of Borland International.